Quick Start

Learn how to write and read data from your multiple ticketing platforms

Create a ticket in any platform using Panora

We assume for this tutorial that you have a valid Panora API Key, and a connection_token. Find help here.

1. You can find the Typescript SDK here

2. Setup your API Key in your code:

   TypeScript SDK

   import { PanoraSDK } from '@panora/sdk-typescript';
   const sdk = new PanoraSDK({ accessToken: "MY_API_KEY" });
   

3. Add a ticket in your Provider:

   In this example, we will create a ticket in a Provider. Visit other sections of the documentation to find category-specific examples

   curl

   curl --request POST \
   --url https://api.panora.dev/ticketing/tickets \
   --header 'Authorization: Bearer dfsdf' \
   --header 'Content-Type: application/json' \
   --header 'x-connection-token: <connection_token>' \
   --data '{
   "account_id": 'account_id',
   "assigned_to": ['aliquip', 'enim'],
   "comment": ['pariatur nulla deserunt', 'irure incididunt Duis minim'],
   "completed_at": '1912-09-29T15:29:41.0Z',
   "contact_id": 'contact_id',
   "description": ['Duis nostrud in', 'magna adipisicing'],
   "due_date": '1945-12-08T15:08:52.0Z',
   "name": 'name',
   "parent_ticket": 'parent_ticket',
   "priority": 'priority',
   "status": 'status',
   "tags": ['cillum', 'officia dolore'],
   "field_mappings": {}
   }'